TrackVia puts business people in control of solving business problems.
Whether you're a business professional who's frustrated at the delays and hassles of trying to get an application built, or you're an IT professional who's frustrated at the never-ending backlog of applications that need to be built, TrackVia is the solution you've been waiting for.
Our team members have been on both sides of the "application problem," where business departments are frustrated at the delays and hassles of getting applications built, and IT departments are frustrated at the never-ending backlog of application requests from business departments.
That's why we decided to build TrackVia, and to solve the application problem for both business and IT professionals. We're passionate about helping businesses build applications that solve business problems, and whether you're a business professional or IT professional, TrackVia will make you a hero to your team!
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Customer Service - Unlike other companies that don't publish a phone number, and that do everything they can to avoid talking to their customers, we think that customer service is what makes our jobs fun. We'll take the time to understand the business problem you need to solve, and to make that problem our own, as we roll our sleeves up and help you build your application. Our customer service will astound you, and we will not let you fail!
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Keep it Simple - More than anything else, our product needs to be usable. That means that it needs to be easy for business people to design and build sophisticated applications, without IT involvement. And it means that our UI needs to be easy for every end user to get stuff done, regardless of technical sophistication.
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Speed is Life - We're fanatical (even crazed, wild-eyed and irrational, if appropriate) when it comes to our dedication to providing a blindingly fast application. If you have time to tap your toe twice waiting on a page to load, it means that our performance monitors will detect the slowness, and that a TrackVia developer will stay up all night fixing whatever is slowing things down. Even as our user count continues to grow rapidly, we'll never compromise on the responsiveness of our application!
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Infrastructure Matters - Even though you'll never see the underlying infrastructure of TrackVia the way you'll see our end user features, we know that a rock-solid foundation is paramount to our success, and to yours as our customer. We invest heavily in servers, backups, managed security services, and every other aspect of our business that ensures that you'll never have to experience downtime, performance problems or security glitches.
